Tran Hong Phat

Internal ERP for real estate operations: property management, leasing, resale, brokerage, attendance, KPI, payroll, and accounting.

• Customized Odoo modules for property lifecycle, leasing/resale workflows, attendance, KPI, and payroll aligned with business operations.
• Gathered requirements with stakeholders; integrated third-party systems and APIs; reviewed code and guided developers.
• Improved system performance and streamlined employee workflows; automated reporting and reminders for staff, landlords, and tenants.

Centralized data warehouse refined from ERP data; feeds portal, marketing, ViPClaw, management reporting, and external lead/marketing systems.

• Designed data schema and built ETL/sync pipelines between ERP and downstream consumers.
• Maintained the DW layer as the integration hub for portal, marketing, AI tooling, and external platforms.

AI chatbot integrated into the tenant/landlord portal for self-service property, contract, and status reports; rental/sale price advisory.

• Owned end-to-end delivery: architecture, APIs, LLM provider evaluation (Google Gemini API, local models via Ollama/LM Studio).
• Implemented RAG over ERP/DW data, embeddings/semantic search, prompt engineering, and AI agent/function calling.
• Integrated chatbot into the ERP portal; iterated through trial-and-error to optimize response quality for landlords and tenants.

End-to-end tour operations: planning, sales, customer management, expense tracking; integrated with company website for the full customer journey.

• Lead developer with one junior dev; worked directly with in-house BA and BOD to analyze requirements and implement on Odoo 18.
• Collaborated with the website team to design APIs connecting the tourism workflow from website inquiry and booking through payment to tour completion.
• Translated business needs into system design and delivered modules covering tour planning through operational expense tracking.

Unified promotion management across e-commerce, wholesale, and 50+ retail stores.

• Collaborated with merchandising/marketing to design scalable promotion workflows across channels.
• Built unified architecture integrating e-commerce, wholesale team, and retail stores; led development and staging deployment.
• Launched successfully with positive feedback from planning and retail operations teams.

Custom eLearning platform for recorded lessons, content management, and student access.

• Solo end-to-end: PM, technical lead, developer, and DevOps within a tight deadline.
• Customized Odoo modules for course upload/organization; deployed to staging and production with performance and security tuning.

ERP for domain registration, sales, and subscription management.

• Led customization of Odoo modules and third-party integrations; managed project lifecycle, stakeholder coordination, and weekly sponsor reporting.
• Delivered on time and within scope with optimized workflows and stable operations.

CC1-ERP, BCGE-ERP, GalaxyID, ERA Groups, HHD Group, XBOSS ERP Product — enterprise module development across multiple clients.

• Built and maintained modules: Approval, Budget, Payment Request, Energy, Logistics, Purchase, KPI, Sales, CRM, POS, Project, Mobile API.
• Implemented approval workflows, budget management, and energy systems; improved UX/UI for user-centric experience.

Full management system covering operations, customer service, supply chain, HR, marketing, analytics, and automation.

• Collaborated with BOD to design full management system: operations, customer service, supply chain, HR, marketing, analytics, Viber/report automation.

Clinic operations ERP with customer service, inventory, accounting, HR, marketing, and automation modules.

• Developed and maintained CLAIR-ERP (clinic ops, inventory, accounting, HR, marketing, automation).
• Provided IT helpdesk and infrastructure support, ensuring smooth operation of hardware, software, and network.